Business service and agreement
Talence AI is a business recruiting software service operated by ZUNOAI Software Pvt Ltd. These website terms govern public use and supplement any signed order form, subscription terms, data-processing terms or other customer agreement. If a signed agreement conflicts with these terms, the signed agreement controls for that customer.
Accounts and authorized users
Customers are responsible for authorized users, accurate account information, role assignment, credential security and activity under their workspace. Access may not be shared with unauthorized people or used across unrelated organizations.
Recruiting and candidate responsibilities
Customers determine their recruiting purposes, criteria, communications and employment decisions. They are responsible for lawful notices, permissions, retention instructions and candidate-facing conduct. Talence does not act as the employer and does not guarantee hiring outcomes or candidate suitability.
AI-assisted functionality
AI-assisted output can be incomplete or incorrect and must be reviewed by an appropriately qualified person. Customers must not rely on Talence as the sole decision maker for employment decisions or configure it to make unlawful or discriminatory decisions. Our Responsible AI and Acceptable Use policies form part of the usage rules.
Connected providers
Optional integrations operate under the customer’s authorization and the third-party provider’s terms. Availability, permissions and provider behavior can change. Customers are responsible for the accounts they connect and the people they invite to provider-hosted meetings or communications.
Subscriptions, usage and taxes
Paid use is subject to the plan, billing period, usage allocations and commercial terms shown during purchase or agreed in writing. Published website prices exclude applicable taxes. Add-ons, overages, plan changes, cancellation and refunds follow the applicable checkout and customer terms; this website does not promise unapproved discounts or unlimited usage.
Intellectual property and customer content
Talence and its licensors retain rights in the service, software, branding and documentation. Customers retain their rights in content they lawfully provide and grant Talence the rights needed to host, process and transmit it to provide and secure the service. Customers must have authority to provide that content.
Service operation and changes
We may maintain, improve, suspend or change service functionality. We do not create a service-level agreement or uninterrupted-availability guarantee through marketing pages. Material contractual commitments must be stated in an applicable customer agreement.
Disclaimers and liability
To the extent permitted by law, the service is provided subject to the warranties, disclaimers and liability limits in the applicable customer agreement. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. This section requires qualified legal review before scaled international commercialization.
Suspension, termination and contact
We may restrict access for security risk, unlawful use, material breach or non-payment under applicable terms. Upon termination, access and data handling follow the customer agreement and law. Questions may be sent to contact@talenceai.com. These terms require counsel review for the jurisdictions in which Talence is commercially offered.