Security
Hosted on AWS in Mumbai, India. HTTPS everywhere, encrypted databases and disks, encrypted provider credentials, role-based access and company-level separation.
Trust Center
Sensitive recruiting work deserves visible safeguards.
Talence AI is being built with security, privacy and responsible AI as core product requirements—not decorative compliance claims.
Privacy
Purpose-aware handling, data minimization and customer-controlled recruiting context across candidates, accounts and integrations.
Responsible AI
Human oversight, job-relevant criteria, reviewable evidence and failure states that do not masquerade as successful intelligence.
Resilience
Daily server snapshots, 14 days of point-in-time database backups, deletion protection on production data, and monitoring alerts.
Connected, with control
Provider-owned connections. Talence-owned accountability.
Google, Microsoft and WhatsApp connections operate under provider terms and customer authorization. Talence limits access to the requested workflow, protects stored credentials where implemented and keeps company context attached to the connection.
Secure credential handling
Human handover and controlled workflows
Tenant and role boundaries
Sub-processors
Who processes data for Talence AI
Amazon Web Services (Mumbai, India): hosting, databases, backups, email delivery
OpenAI: AI evaluation, summaries and drafting (not used to train models)
Gupshup and Meta: WhatsApp Business messaging
Razorpay: subscription payments
Zoho Mail: business email
Google and Microsoft: calendar and meetings, only when a customer connects them
OUR TRUST ROADMAP
Trust maturity grows with the platform.
Talence AI does not currently hold SOC 2 or ISO 27001 certification. We are formalizing our security, privacy and AI governance program as we scale, including independent assessment and enterprise controls. Customers can request our security questionnaire responses at contact@talenceai.com.
Questions about security or privacy?
Send a concise report without secrets or unnecessary candidate data.